Measuring the efficiency of tourist attraction management in North Toraja Regency Indonesia

Arifin Hadi Susilo, . and Nurfaida, . and Sitorus Santun Risma Pandapotan, . and Eriyatno, . Measuring the efficiency of tourist attraction management in North Toraja Regency Indonesia. pp. 135-149. ISSN 2672-7226

North Toraja Regency has around 292 tourist attractions that are spread throughout its sub-districts. However several tourist attractions have not been entirely managed optimally. This studys objective was to evaluate the efficiency of the management of tourist attractions in North Toraja Regency. A field survey was conducted at 21 tourist attractions using the Data Envelopment Analysis (DEA) method. The tourist attractions included 11 attractions managed by foundations 9 attractions managed by non-foundations (families or farmers) and 1 attraction managed by the local government. The DEA analysis result based on an output orientation with the assumption of Constant Return to Scale (CRS) showed that 7 tourism objects or Decision-Making Units (DMUs) are categorised as efficient with a value of 1. The efficient units were Kete Kesu Singki Cross Palawa Ne Gandeng Museum Londa Sinar Lempe and Lolai Totombi. From the 7 efficient DMUs 6 DMUs can become references for other DMUs which had inefficient management. This studys result is expected to help managers and local governments improve tourist attractions managements performance.

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Abstract

North Toraja Regency has around 292 tourist attractions that are spread throughout its sub-districts. However several tourist attractions have not been entirely managed optimally. This studys objective was to evaluate the efficiency of the management of tourist attractions in North Toraja Regency. A field survey was conducted at 21 tourist attractions using the Data Envelopment Analysis (DEA) method. The tourist attractions included 11 attractions managed by foundations 9 attractions managed by non-foundations (families or farmers) and 1 attraction managed by the local government. The DEA analysis result based on an output orientation with the assumption of Constant Return to Scale (CRS) showed that 7 tourism objects or Decision-Making Units (DMUs) are categorised as efficient with a value of 1. The efficient units were Kete Kesu Singki Cross Palawa Ne Gandeng Museum Londa Sinar Lempe and Lolai Totombi. From the 7 efficient DMUs 6 DMUs can become references for other DMUs which had inefficient management. This studys result is expected to help managers and local governments improve tourist attractions managements performance.

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Item Type:	Article
AGROVOC Term:	Tourism
AGROVOC Term:	Resource management
AGROVOC Term:	Resource utilization
AGROVOC Term:	Data collection
AGROVOC Term:	analysis
AGROVOC Term:	Researchers
AGROVOC Term:	Impact assessment
AGROVOC Term:	Job satisfaction
AGROVOC Term:	Productivity
Depositing User:	Mr. AFANDI ABDUL MALEK
Last Modified:	24 Apr 2025 00:55
URI:	http://webagris.upm.edu.my/id/eprint/10329

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