Employee experience management and its critical impact on the sustainable development of an enterprise-a systematic literature survey with meta-analysis

Porkodi, S. and Anees Ahmad, . and Khalil Hamdan Tabash, . (2024) Employee experience management and its critical impact on the sustainable development of an enterprise-a systematic literature survey with meta-analysis. Journal of Sustainability Science and Management (Malaysia), 19 (4). pp. 203-237. ISSN 2672-7226

In the business world, employees are the primary stakeholders and compatible assets that can promote efficiency and profit to the enterprise. This improves their positive experience is significant. Note that this study aims to conduct a systematic literature review to assess and understand the impact and influence of employee experience in an enterprise and its related factors. This literature survey includes 81 studies to identify the various influential factors on employee experience. A meta-analysis is performed on 19 studies (52 samples) to synthesise correlational data using an effect size estimate (r). It is discovered that there exists a positive relationship between employee experience and communication (r = 0.4875; 95% CI, -0.196, 1.171), Human Resources (HR) strategies & policies (r = 0.1885; 95% CI, -0.754, 1.131), organisational performance (r = 0.3471, 95% CI, -0.549, 1.24), employee well-being (r = 0.2312, 95% CI, -0.665, 1.128), superior support (r = 0.0472, 95% CI, -0.433, 0.527), work-life balance (r = 0.7546, 95% CI, -0.1383, 1.6474), job satisfaction (r = 0.1034, 95% CI, -0.559, 0.352). Thus, employee experience has a huge impact on the various factors that are necessary for the sustainable development of the enterprise. Therefore, the strategic initiatives are to be redefined by considering employees to be one of the significant factors.

Full text available from: Official URL: https://jssm.umt.edu.my/wp-content/uploads/2024/03...

Abstract

In the business world, employees are the primary stakeholders and compatible assets that can promote efficiency and profit to the enterprise. This improves their positive experience is significant. Note that this study aims to conduct a systematic literature review to assess and understand the impact and influence of employee experience in an enterprise and its related factors. This literature survey includes 81 studies to identify the various influential factors on employee experience. A meta-analysis is performed on 19 studies (52 samples) to synthesise correlational data using an effect size estimate (r). It is discovered that there exists a positive relationship between employee experience and communication (r = 0.4875; 95% CI, -0.196, 1.171), Human Resources (HR) strategies & policies (r = 0.1885; 95% CI, -0.754, 1.131), organisational performance (r = 0.3471, 95% CI, -0.549, 1.24), employee well-being (r = 0.2312, 95% CI, -0.665, 1.128), superior support (r = 0.0472, 95% CI, -0.433, 0.527), work-life balance (r = 0.7546, 95% CI, -0.1383, 1.6474), job satisfaction (r = 0.1034, 95% CI, -0.559, 0.352). Thus, employee experience has a huge impact on the various factors that are necessary for the sustainable development of the enterprise. Therefore, the strategic initiatives are to be redefined by considering employees to be one of the significant factors.

[error in script]

Item Type:	Article
AGROVOC Term:	human resources management
AGROVOC Term:	sustainable development
AGROVOC Term:	working conditions
AGROVOC Term:	labour productivity
AGROVOC Term:	surveys
AGROVOC Term:	data analysis
AGROVOC Term:	human capital
AGROVOC Term:	work satisfaction
AGROVOC Term:	economic growth
Geographical Term:	Oman
Depositing User:	Mr. Khoirul Asrimi Md Nor
Date Deposited:	11 Mar 2025 06:57
Last Modified:	11 Mar 2025 06:57
URI:	http://webagris.upm.edu.my/id/eprint/2493

Actions (login required)

View Item