Sustainability in the malaysian food and beverage industry: managing employee retention through perceived organisational support and turnover intention

Nor Sabrena Norizan and Irzan Ismail and Muhammad Iskandar Hamzah (2022) Sustainability in the malaysian food and beverage industry: managing employee retention through perceived organisational support and turnover intention. Journal of Sustainability Science and Management (Malaysia), 17 (9). pp. 29-43. ISSN 2672-7226

This research investigates the antecedents influencing perceived organizational support (POS) and turnover intention among Malaysian food and beverage industry employees. The findings are expected to assist companies in performing well towards achieving sustainable development and maintaining employee satisfaction. This quantitative research uses the questionnaire survey method and collected 216 valid responses from employees working in the food and beverages industry in the Klang Valley in Peninsular Malaysia. The purposive sampling technique was used in this study and the relationship among variables was analysed. The findings show that out of the three proposed antecedents, organisational justice and supervisor support could significantly influence employees’ decision to stay with their current organization. This research could help organisations, specifically those in the Malaysian food and beverages industry, to ensure business sustainability and increase their retention rates by demonstrating that these two factors are critical in POS and turnover intention, as the cost of employee turnover is high. As there has been limited research in the context of this industry in Malaysia, this research provides the organizations with insight and solutions to overcome and reduce employee turnover issues.

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Abstract

This research investigates the antecedents influencing perceived organizational support (POS) and turnover intention among Malaysian food and beverage industry employees. The findings are expected to assist companies in performing well towards achieving sustainable development and maintaining employee satisfaction. This quantitative research uses the questionnaire survey method and collected 216 valid responses from employees working in the food and beverages industry in the Klang Valley in Peninsular Malaysia. The purposive sampling technique was used in this study and the relationship among variables was analysed. The findings show that out of the three proposed antecedents, organisational justice and supervisor support could significantly influence employees’ decision to stay with their current organization. This research could help organisations, specifically those in the Malaysian food and beverages industry, to ensure business sustainability and increase their retention rates by demonstrating that these two factors are critical in POS and turnover intention, as the cost of employee turnover is high. As there has been limited research in the context of this industry in Malaysia, this research provides the organizations with insight and solutions to overcome and reduce employee turnover issues.

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Item Type:	Article
AGROVOC Term:	sustainability
AGROVOC Term:	beverage industry
AGROVOC Term:	food industry
AGROVOC Term:	literature reviews
AGROVOC Term:	data collection
AGROVOC Term:	questionnaires
AGROVOC Term:	analysis
AGROVOC Term:	employee attitude
AGROVOC Term:	job performance
Geographical Term:	Malaysia
Depositing User:	Nor Hasnita Abdul Samat
Date Deposited:	04 Mar 2025 02:23
Last Modified:	04 Mar 2025 02:23
URI:	http://webagris.upm.edu.my/id/eprint/421

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